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Essential terms and conditions of this Offer

  1. 1.1. The Buyer purchases goods on electronic platforms (applications) derived from the website https://telcell.market/ of the Manager of the electronic trading platform.
  2. 1.2. The Buyer has the right to cancel the purchase of goods exclusively through the electronic trading platform.
  3. 1.3. The Buyer has the right to return a nonfood product of proper quality, if the said product is not suitable in terms of shape, dimensions, color, size or for other reasons, and cannot be used by the consumer for its intended purpose, except for the goods included in the established name index.
  4. 1.4. The Buyer has the right to return nonfood goods of proper quality within fourteen days, not including the day of purchase, unless a longer period has been announced by the Seller.
  5. 1.5. The nonfood goods of proper quality purchased by the Buyer are subject to return if the said goods have not been used, their marketable appearance and consumer qualities, seals, labels, as well as the cash voucher issued to the consumer together with the sold goods have been preserved, and the requirements of the paragraph 1.4 have been complied with.
  6. 1.6. If on the day the Buyer contacts the Seller through the platform there are no similar goods available, the Buyer has the right to demand a refund of the amount paid for the goods.
  7. 1.7. Goods of proper quality may not be returned in the following cases:
    (a) in case of the sale of goods that have the properties of rapid spoilage, decomposition or change in quality;
    (b) in the case of the sale of sealed goods that are not returnable for reasons of health or hygiene and that have been opened by the purchaser after delivery;
    (c) in the case of the sale of goods which by their nature are inseparably mixed with each other;
    (d) in the case of the sale of sealed audio or video recordings or sealed software which, after sale and delivery, have been unsealed (opened) by the purchaser;
    (e) in the case of the sale of newspapers, magazines, books or other printed material;
    (f) in the case of the delivery of digital content on a non-digital media, if its performance has been initiated with the unconditional prior consent of the consumer, according to which the buyer thereby loses his right to return the goods.
  8. 1.7.1. The following nonfood goods cannot be returned:
    (a) Goods for prevention and treatment of diseases at home (items for therapeutic (healing) and hygienic purposes made of metal, rubber, textile and other materials, medical instruments, devices and appliances, oral hygiene products, optical lenses, items for childcare), and medicines;
    (b) Personal hygiene items (toothbrushes, combs, hairpins, curlers, wigs, hairpieces, etc.);
    (c) Perfumery and cosmetic goods except the perfume (cologne);
    (d) Cotton, linen, silk, woolen and synthetic fabrics, fabric-like goods made of nonwoven materials (ribbons, tapes, laces, etc.), cable products (wires, cords, cables, etc.), construction and finishing materials (linoleum, films, carpeting, etc.) and other goods sold by the meter;
    (e) Knitted underwear, hosiery products;
    (f) Goods and substances made of polymeric materials in contact with food products, including disposable (dinner and kitchen utensils and accessories, containers and packaging materials for storage and transportation of food);
    (g) Household chemical goods, pesticides and agrochemicals;
    (h) Goods made of precious metals, goods with precious stones, goods made of precious metals with inserts of semi-precious and synthetic stones, cut precious stones;
    (i) Motorcycle vehicles, their trailers and numbered units, small mechanized means of transportation intended for agricultural work, and watercraft for household purposes;
    (j) Civilian weapons, main parts of civilian firearms and ammunition for them.
  9. 1.7.2. In case of returning the goods, the transportation company's fee for the returned goods will not be refunded.
  10. 1.8. The Buyer is not entitled to unpack the dispatch before signing the relevant accompanying documents confirming the delivery, unless a report has already been drawn up for the damaged dispatch.
  11. 1.9. The Buyer shall perform all actions necessary to ensure acceptance of the transported goods in accordance with the contract. The Buyer shall inspect the accepted goods within the agreed period of time. The buyer shall within the same period of time check the quantity and quality of the accepted goods in accordance with the procedure established by law, other legal acts, the contract or customary business practices, and shall immediately notify the carrier in writing of any discrepancies or defects found. After inspection of the goods, the buyer actuallyaccepts the goods or refuses to accept them.
  12. 1.9.1. The buyer may choose not to inspect the goods, but in this case the buyer will bear all negative consequences, i.e. the lack of possibility to make claims against the carrier regarding the defective property.